Does my PHI Cares Membership work in another state?

Yes. Membership benefits apply to medically necessary flights by PHI Air Medical or a cooperative partner, wherever those flights happen. What matters is who performs the flight, not where you live. PHI Air Medical operates 71 membership bases across 14 states.

What if a different air medical company flies me?

The membership does not apply. PHI Cares covers flights by PHI Air Medical and cooperative partners only. Dispatchers send the closest available appropriate resource, and in some areas that will be another company.

Do I need a separate membership for each state?

No. One household membership applies to PHI Air Medical and cooperative partner flights in every state where they operate.

Why did the helicopter have a hospital name on it instead of PHI?

Because it was a cooperative partner aircraft. PHI Air Medical operates programs under partner names in several states. A medically necessary flight by a cooperative partner is covered by your membership.

Does my membership cover people traveling with me?

Only if they are on the membership. One household membership includes your spouse, dependents living at the same address, and up to 3 additional people at the same address. Friends and extended family who are not listed are not covered.

Who can enroll in PHI Cares?

Most households in a PHI Cares service area can enroll. Federal law does not permit Medicaid participants to enroll in air medical membership programs. See the PHI Cares FAQ page for details and current eligibility information.

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Topic: Health & Wellness

PHI Air Medical helicopter in flight, the aircraft type that responds across the membership base network.

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Does my membership work in another state? It is one of the most common questions we get, and it usually arrives right before a trip. A family is heading to see relatives two states over, or a retiree is driving south for the winter, and someone wants to know whether...

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